VAT Relief on
Hearing Aid Accessories

At Hearing Aid Accessories UK, we make sure it feels simple and stress-free when you order hearing aid accessories from us.  

When you buy a product from us, some qualify for VAT relief when bought for personal or domestic use by someone who is chronically sick or disabled. According to HM Customs & Excise’s VAT Notice 701/7, qualified consumers are exempt from paying VAT on specific goods as long as they also comply with HMRC’s VAT relief regulations.  

How to Claim
Check Eligibility

What does VAT relief mean?

VAT relief, also known as VAT exemption, means VAT is removed from eligible products when they are bought by, or on behalf of, someone who qualifies under HMRC rules. To get VAT relief, two things need to be true, which are:

The person using the product must be eligible.

The product must also be eligible for VAT relief.

Only certain hearing aid accessories and assistive listening products qualify for VAT relief because they are designed to support people with hearing loss or long-term hearing difficulties. Hence, not every product on our website qualifies; some items are classed as standard-rated products, which means VAT still applies.

Who qualifies for VAT relief?

You do not need to be registered disabled to claim VAT Relief. HMRC allows VAT Relief for people who are chronically sick or disabled, this includes people who have a long-term physical or mental impairment which affects everyday activities, or a medical condition treated as a chronic sickness. This often includes people who rely on hearing aids or assistive listening devices in their daily lives.  

NOTE: VAT Relief applies only to devices used for personal or domestic use!

Buying on behalf of someone else?  

You can still place an order for someone else if they qualify for VAT relief. Your relationship with them could be a parent, a child, a partner or spouse, a family member or someone you are caring for. When completing the VAT relief declaration, please use the details of the person who will use the product.  

When VAT Relief does not apply

VAT relief does not apply to every purchase, and it is not usually available when:  

  • The product is being bought for business use.
  • The product is being bought by a company or organisation.
  • The product is for general stock, resale, or professional use.
  • The person has a short-term injury or temporary condition.
  • The product itself is not eligible under HMRC rules.

How to claim VAT relief at checkout

If a product is eligible for VAT Relief, tick the box to serve as your signature during checkout, and you will then be asked to complete a short VAT Relief declaration. The declaration form confirms the following:  

1

Who the product is for (name)

2

Why does the person qualify for VAT relief (reason from drop-down)

3

Where the person lives (address)

Once you have filled out all the fields, confirm the details carefully before submitting the form, and the VAT will be removed from eligible products in your basket.  

More about VAT relief

The VAT relief is based on HMRC guidance and requires a valid declaration.

At Hearing Aid Accessories UK, we provide the option to claim VAT relief where eligible, but the customer is responsible for making sure the declaration is correct.

If you are unsure where you qualify for VAT Relief, please check the official HMRC guidance before placing your order.

VAT relief for disabled people
VAT Notice 701/7

NOTICE TO BUYERS

HMRC VAT DECLARATION

Please note that zero-rated VAT relief is regulated strictly by HM Revenue and Customs (HMRC), it is an offence to claim this relief if you are not eligible.  

Anyone knowingly making a false declaration to evade tax faces severe statutory penalties. These penalties include hefty fines, personal liability for the unpaid tax, and criminal charges. Your name, address and statement agreeing VAT exemption are logged securely for tax compliance auditing. 

Orders outside the UK

VAT is not charged on orders delivered outside the UK. 

However, customers outside the UK may have to pay taxes in their country, customs duties, import VAT, or handling charges when the order arrives. These charges are set by the destination country and are at the recipient’s responsibility.