Frequently Asked Questions
No, you will need to place a new order.
We offer several delivery options, including signed for – please choose the method you prefer.
The customer care line and email address is operated Monday – Friday. Please allow 24 hours for a reply.
We endeavour to process orders as soon as they are received. However, please allow up to 14 working days for the delivery of your item. We will keep you informed of any delays.
We have three permanent centers and many satellite centers. Our permanent centers are in Hinckley, Leicestershire and Rothwell. You can find the full addresses here on our locations tab: https://www.hear4u.co.uk
On average a hearing aid battery lasts around 7 days, however, this can be shortened if you often spend time streaming to another device i.e Phone or Television.