Phonak Sync HP Hearing Aids

Phonak Sync HP hearing aids are high-powered behind-the-ear (BTE) devices designed as robust devices deliver powerful amplification and clear sound quality to improve speech understanding in various listening environments. Find out more about the device’s compatible accessories, cleaning & maintenance, features, and spare parts.

Streaming TV Audio

Phonak ComPilot II & TVLink II Set

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Wireless Neckloop Listener (using loop programme)

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Streaming Home Phone Conversations

‘T’ compatible corded telephone or cordless telephone with your hearing aid on the loop (‘T’) programme.

Streaming Calls and Media from Your Mobile Phone

Use Bluetooth via a Phonak ComPilot II  or Bluetooth Neckloop (using loop programme)

Improving Conversations in Noisy Environments

Phonak Roger radio aid using Roger 18

Joining Virtual Meetings & Gaming

  • Phonak Roger On V3 with Roger 18
  • Phonak Roger On V3 with a Phonak Roger Neckloop – the Roger On V3 is used in headset mode

Phonak Sync HP hearing aids are behind-the-ear (BTE) devices that require regular cleaning to keep best performance. Due to the placement of the receiver and domes, they are prone to earwax and debris buildup, making proper maintenance essential.

SlimTubes and Domes:

  • Detach the slim tube from the hearing aid and use a cleaning wire to clear any built-up debris.
  • Remove the dome and clean it using a specialised cleaning solution or a damp cloth. Ensure it is completely dry before reattaching it to the slim tube.

Ear Hook and Ear Mould:

  • If using an ear mould, wash it with cleaning cup and cleaning tablet and allow it to dry fully before reconnecting it to the ear hook.
  • Wipe the ear hook gently with a soft, dry cloth to remove any oils or dirt.

Hearing Aid Body

  • Clean the main body of the hearing aid using wipes designed specifically for hearing aids.
  • Avoid using water or household cleaning products, as they may damage the device.

Storage

  • Store your hearing aid in a clean, dry case when not in use.
  • For extra protection, use a drying box or dehumidifier to remove moisture and prolong the lifespan of your device.

Shop hearing aid cleaning tools here.